Home/Our Process

How We Work

A clear path to results

No mystery, no generic package. Here's exactly what happens from the moment you reach out to the day your engagement wraps up.

01

Discovery Call

We start with a complimentary conversation to understand your business, your people, and your most pressing HR challenges. This isn't a sales pitch — it's a real conversation about what's working, what isn't, and what's driving the need for outside support.

  • 30–45 minutes, no obligation
  • We ask about your team size, industry, and current HR setup
  • You leave with a clear sense of whether we're a fit
02

Tailored Proposal

We deliver a custom scope of work — no template packages. Every engagement is built around your specific needs, timeline, and budget, so you know exactly what you're getting before you commit to anything.

  • Itemized scope tied to your actual goals
  • Clear timeline and pricing, no hidden fees
  • Choice of project-based, retainer, or fractional leadership model
03

Strategic Execution

We get to work — collaborating closely with your team to implement solutions with speed, precision, and care. You'll always know what's happening and why, with regular check-ins built into the engagement.

  • Direct access to your consultant, not a rotating team
  • Regular progress updates and check-in calls
  • Work product built for your team to actually use
04

Ongoing Support

We stick with you through implementation and beyond — available to refine, adapt, and support as your needs evolve. Many of our client relationships continue well past the original scope, because the work doesn't stop when a company grows.

  • Post-engagement check-ins
  • Option to move to a retainer for ongoing questions
  • Priority access when new needs come up

Engagement Models

Work with us your way

Every business is at a different stage. Pick the model that fits, and we'll adapt as your needs change.

Common Questions

Before you reach out

It depends entirely on the scope. A focused project — like a handbook rewrite or a compensation review — might run four to eight weeks. Retainer and fractional HR leadership engagements are ongoing, typically starting with an initial three- to six-month term so we have time to make a real impact before reassessing.
It's a complimentary conversation about where your HR function stands today, what's working, what isn't, and what's driving the need to bring in outside support. There's no obligation and no generic sales pitch — just a real conversation about your situation.
Yes — this is one of our most common engagements. We help growing companies build HR infrastructure from the ground up, and can serve as fractional HR leadership until you're ready to hire in-house.
Pricing depends on scope, timeline, and engagement model (project-based, retainer, or fractional leadership). We provide a custom, itemized proposal after the discovery call so you know exactly what you're getting and what it costs before you commit to anything.
Yes. Employee relations and compliance work often involves sensitive information, and we treat it accordingly. We can execute a mutual confidentiality agreement as part of onboarding if your company requires one.
Our consultants have experience across healthcare, technology, hospitality, professional services, retail, and manufacturing. HR fundamentals translate across industries — we tailor the specifics to your regulatory environment and workforce.
Charmed

Get Started

Ready for step
one?

Book your complimentary discovery call and let's talk about where CharmedHR can help.

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